Privacy policy.
Effective Date: November 11, 2026
Assisted Self Storage (“Assisted Self Storage,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, join our interest list, reserve or rent a storage unit, or communicate with us.
Information We Collect
We may collect information you provide directly to us, including:
Name
Email address
Phone number
Mailing or billing address
Storage reservation and rental information
Payment and transaction information
Information submitted through website forms
Communications you send to us
We may also collect certain information automatically when you use our website, such as your IP address, browser type, device information, referring website, and website activity.
How We Use Your Information
We may use your information to:
Respond to inquiries
Process storage reservations and rentals
Manage customer accounts
Process payments
Send rental confirmations and account notifications
Send payment reminders
Provide customer service
Communicate facility or access updates
Improve our website and services
Maintain security and prevent fraud
Comply with applicable legal requirements
SMS & Text Messaging
If you provide your mobile phone number and expressly opt in to receive text messages from Assisted Self Storage, we may send SMS/text messages related to your storage account or rental.
Messages may include:
Rental confirmations
Reservation updates
Payment reminders
Account notifications
Facility and access updates
Customer service communications
Other storage-related notifications
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact Assisted Self Storage using the information below.
Mobile information, text messaging opt-in data, and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
We may share information with service providers that help us operate our storage business, rental platform, website, payment systems, or communications. These providers may only use information as necessary to provide services on our behalf.
Service Providers
We may use third-party service providers to support portions of our business, including:
Online storage rentals and reservations
Payment processing
Customer communications
Website hosting
Analytics
Customer account management
These providers may include platforms such as Cubby and communications providers such as Twilio.
Cookies & Website Analytics
Our website may use cookies and similar technologies to understand how visitors use the website, improve functionality, measure website performance, and support marketing or analytics.
You may be able to manage cookies through your browser settings.
Information Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and financial records, comply with legal requirements, resolve disputes, and enforce agreements.
Your Choices
You may contact us to request updates or corrections to certain personal information.
You may unsubscribe from marketing emails using the unsubscribe link included in those communications.
To stop receiving text messages, reply STOP at any time.
Third-Party Websites
Our website may contain links to third-party websites or services. Assisted Self Storage is not responsible for the privacy practices of websites or services that we do not control.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be reflected by the effective date shown at the top of this page.
Contact Us
Questions regarding this Privacy Policy may be directed to:
Assisted Self Storage
318 Plymouth Street
Halifax, MA
Email: info@assistedselfstorage.com